Placing a Preorder
If you decide to Preorder an item on our website, please note the following:
- Payment is charged immediately at checkout not when the item ships
- If you need to cancel your Preorder or Update in any way, please call 225-663-6468
- If you are doing a Preorder with an In-Stock item and you select shipping, your order will ship all together once the Preorder arrives. If you wish to have your In-Stock item shipped out immediately, place your order separately. If you selected store pickup, your In-Stock item will be available same day as placing your order.
- For Returns on Preorders, you have 7 days from the day the order was picked up or delivered - not the date on the original invoice as this is the Order date.
- The date listed on the Preorder page is an APPROXIMATION communicated by our manufacturers and we only update as more information is provided. If you do not see an update then we do not have further information at this time
- We do our very best to communicate all details for Preorders on the Product page and on social media, as there are usually hundreds of orders for each style and it is NOT possible to contact everyone individually.
- If at any time you need further details, please contact us at 225-663-6468 and we will be happy to assist!
- Our Preorder Items are our best selling that continuously sell out and are in high demand but do sell out sometimes depending on materials available.
- Because we are a small business, we cannot offer refunds for canceled orders but will issue store credit.